Terms and Conditions of Use

1. Provider Identification

These Terms and Conditions govern access to and use of the Nomos platform (trade name, company being incorporated), registered address: 28903 Getafe, Madrid, Spain. Contact: nomos.servicedesk@gmail.com

Full legal identification details will be updated once the company is formally incorporated. Use of the service constitutes full acceptance of these terms.

2. Description of Service

Nomos is an AI-powered automated document generation platform. Features include, among others: structured document creation, image analysis, audio transcription, document translation, and organization-level knowledge base management.

The service operates on a prepaid credit model. Nomos reserves the right to modify, expand, or withdraw features at any time.

3. Access and Registration

To access Nomos features, you must create an account with a valid, verified email address. You are responsible for maintaining the confidentiality of your credentials and for all activity carried out under your account.

Nomos reserves the right to suspend or delete accounts that breach these terms, misuse the service, or provide false information during registration.

4. Acceptable Use

You agree to use Nomos lawfully and not to:

• Upload special categories of data (health, racial origin, beliefs, biometric, genetic data, criminal convictions) under Art. 9 GDPR.
• Upload personal data of third parties without an adequate legal basis and, in particular, without their consent or authorization.
• Generate illegal, defamatory, or hateful content, or content that infringes third-party intellectual property rights.
• Attempt to access other users' data or reverse-engineer the platform.
• Use the service for fraudulent activities or activities that violate applicable law.
• Resell or redistribute access to the platform without Nomos's express authorization.

5. Credits, Pricing, and Billing

Nomos operates on a prepaid credit model. Credits are internal platform consumption units with no monetary value, non-redeemable for cash, and non-transferable to third parties. Credits do not constitute electronic money or a regulated payment instrument.

5.1 Welcome credits

Every user who completes email verification will automatically receive 200 welcome credits. These credits have the same validity and conditions as purchased credits.

5.2 Available credit packs

Credits are purchased via one-time payment through Stripe. Available packs and prices (VAT included):

Nomos reserves the right to modify prices with prior notice to users.

5.3 Standard and premium models

Access to certain AI models depends on the pack purchased:

• Standard models (available to all users): GPT-5.4 Nano, GPT-5.4 Mini.
• Premium models (require Standard pack or above): GPT-5.4. The Starter pack does not include premium model access.
• Enterprise models (Claude Haiku and Claude Sonnet): available only to Enterprise accounts under a separate agreement. Not included in any of the credit packs listed above.

5.4 Credit consumption

The number of credits consumed per operation varies depending on the AI model used and the type of operation. As a general reference, 1 credit is approximately equivalent to processing 1,000 tokens. Higher-capacity models apply a higher consumption multiplier (e.g., Nano models consume 0.5× per token, while more advanced models such as GPT-5.4 may consume up to 3× per token). Enterprise models may apply higher multipliers under separate terms.

5.5 Credit expiry

Purchased credits are valid for one (1) year from the date of purchase. Welcome credits are also valid for one year from the date of grant. Credits not used by the expiry date will automatically expire and be forfeited with no right to financial compensation or additional credits.

5.6 Refund policy

Payments for credits are non-refundable, unless applicable law requires otherwise. In particular, consumers in the European Union have a right of withdrawal of 14 days under applicable consumer law, which cannot be exercised once the service has begun execution with the user's express consent before that period expires.

5.7 Service discontinuation

If Nomos permanently ceases to provide the service, unused credits will become void with no right to financial compensation. Nomos will make a reasonable effort to notify users of the service closure with as much advance notice as possible so that users can consume their available credits before the closure date.

6. User Content and Data Responsibility

Users are solely responsible for the content they upload to Nomos: text, images, audio files, instructions, and any other material. Nomos does not proactively review or moderate uploaded content.

By uploading content, you declare and warrant that you have the necessary rights and authorizations to process it on the platform and to have it sent to AI providers (OpenAI, Anthropic) for document generation.

Nomos assumes no liability arising from AI-generated content. Documents produced by the platform are for guidance only and must be reviewed by the user before any professional, legal, medical, financial, or other critical use.

7. Intellectual Property

Nomos and all its elements (code, design, trademarks, logos) are the exclusive property of their owners and are protected by intellectual and industrial property law.

Users retain all rights to the content they upload and to the documents generated from their content. Nomos does not claim ownership of documents produced by users using the platform. Nomos only accesses such content to the extent necessary to provide the service.

8. Limitation of Liability

9. Service Modifications

Nomos may modify, suspend, or discontinue the service, in whole or in part, at any time. For substantial changes that negatively affect users, Nomos will make a reasonable effort to provide sufficient advance notice.

Nomos may modify these Terms and Conditions at any time. Changes will take effect upon publication. Continued use of the service constitutes acceptance of the updated terms. If the changes are substantial, express re-acceptance will be requested upon login.

10. Account Suspension and Termination

You may delete your account at any time by contacting nomos.servicedesk@gmail.com. Termination will result in deletion of your data within the timeframes set out in the Privacy Policy, unless there is a legal obligation to retain it. Unused credits will not be refunded, unless applicable law provides otherwise.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by Spanish law and, where applicable, European Union regulations. For any dispute arising from the interpretation or enforcement of these terms, the parties submit, with express waiver of any other applicable jurisdiction, to the Courts and Tribunals of Madrid (Spain), without prejudice to the mandatory consumer jurisdiction rights under applicable consumer law.

For alternative online dispute resolution, EU users may access the European ODR platform: ec.europa.eu/consumers/odr